Service Policy | Digitech Computers

Update Date:13/07/2024

digitech.com.bd Privacy Policy Overview

Welcome to digitech.com.bd. your trust is our most important asset. We take the protection and proper use of your personal information seriously and are committed to protecting your personal information in our possession. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. In order to preserve your trust, we want you to understand what personally identifiable or personal information we may collect from you, how we use such information, and the choices you have regarding our use of this information. Please read this privacy policy to learn more about the ways in which we use and protect your personal information in this policy, the words “we”, “our”, and “us” refer to the digitech.com.bd and the phrases “personally identifiable information” or “personal information” mean any information by which you can be identified or contacted, such as your name (first and last), address (city, state, zip), e-mail address, telephone number, etc. The purpose of this statement is to set out the purposes for which, and the manner in which, we may collect and use personal information that we may obtain about you. By either registering as a user of any services provided by digitech.com.bd on this website and/or by using the digitech.com.bd website generally you consent and agree to this use by us. digitech.com.bd does not knowingly collect data from any unsupervised person under the age of 18. If you are under the age of 18, you must not use the digitech.com.bd website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian.

Use of your Personal Information

When you register and use this site:

·   You will be asked to provide certain information such as your name contact details and possibly credit card or other payment details. We will store this data but not store your bank card details and hold it on computers or otherwise. We will use this data to fulfil our agreement with you.

·   Some of our services will require further details, for example, when using the Gift list service, this will require further information to set up and maintain your gift list and allow your chosen guests to see your list details for example.

·   In addition, we may gather other information about your use of the website, including by the use of cookies (see section on Cookies below).

We may use information that you provide or that is obtained by us:

·   to register you with our website and to manage any account you hold with us

·   to administer our website services;

·   to fulfil our agreement with you and to process your order and obtain payment.

·   to analyze and profile your shopping preferences e.g. (market, customer and product analysis) to enable us

·   to provide you with a personalized browsing experience when using the website and

·   to review, develop and improve the products and services which we offer and to enable us to provide you and other customers with relevant information through our marketing program.

·   we may use your information to make decisions about you using computerized technology, for example automatically selecting products and/or services which we think will interest you from the information we have.

·   we may keep you informed of such products and services (including products and services of other companies and organizations and including special offers, discounts, offers, competitions and so on) which we consider may be of interest to you by any of the following methods:

1.      Email

2.      Telephone (including automated calls)

3.      SMS text messages and other electronic messages such as picture messaging

4.      Post

5.      Or otherwise

·   To administer any prize draws or competitions you may enter.

- If you do not wish to receive information of products and services which may be of interest to you from us or carefully chosen third parties, please select the opt-out option where appropriate.

- We may supplement the information that you provide to us with information that we receive from third parties. In particular we will carry out searches with credit reference agencies.

- We may engage third party payment providers to administer and process your payment card details in order to complete any purchase that you make through the website.

- We may store and process your information on our own information technology systems or on systems owned by third parties that may store and process your information on our behalf.

Crime Prevention

In order to protect our customers and us from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your account, to other Group companies, other retailers and to financial and other organizations involved in fraud prevention and detection, to use in the same way. Without limitation to the foregoing, we may disclose any information and data relating to you to the police or any regulatory or government authority including and not limited to law enforcement agencies in response to a request in connection with the investigation of any suspected illegal activities.

Telephone Calls

Calls may be recorded to verify content and may be used together with other customer records for regulatory compliance, quality control and staff training, preventing or detecting criminal activity and for complaint resolution.

Disclosure of Your Information

We may give information about you to the following companies and organizations who may use it for the same purposes as set out above:

·   to other companies in the Group

·   to employees and agents of the Group and other approved third parties to administer any accounts, products and services provided to you by the Group now or in the future.

·   to agents who (on our behalf) profile your data so that we may tailor the goods/services we offer to your specific needs.

·   to other organizations for the administration of prize draws or competitions

·   to anyone to whom we transfer our rights and duties under our agreement with you.

·   if we have a duty to do so or if the law allows us to do so.

·   We refer in paragraph above to the fact that we may carry out credit reference agency searches to obtain information about you. These agencies record those searches. In addition to the purposes listed above, we may also share information about you and the conduct of your account with credit reference agencies, other lenders and relevant third parties including our legal advisors and debt recovery agencies.

·   In carrying out the activities specified in this policy, we may transfer data to reputable companies outside the BD Economic Area. Whilst we take reasonable steps to ensure that your information will be afforded the same level of protection as that required of us under applicable data protection legislation you should be aware that countries outside the BD Economic Area may not offer the same level of protection of personal data.

Cookies

This site uses cookies which are text files which contain small amounts of information that a website can send to, and store on, your computer or device through your browser. Cookies may be used by us to provide you with, for example, customized information from our website to make our website more user-friendly. This may include, for example, remembering your postcode for you so you don’t have to re-enter it every time you check the stock levels for an item you are interested in. In addition, cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website.

We are required to provide you with clear and comprehensive information about the cookies which we use on the site and to obtain your consent to the use of the cookies. In order to comply with these requirements, we have prepared a cookies policy setting out information about cookies, detailing the cookies we use and providing information on how to manage cookies on your computer.

By using the digitech.com.bd website, mobile website and Apps, you are agreeing to our Privacy and cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies. If you do not agree to such use, please see the Managing Your Cookies section for details on how to adjust your settings. For full details about our cookie policy, please see our Cookie policy page.

Product reviews

Around 2 weeks after receiving your product, we may send you an email inviting you to review and rate the product that you purchased. In addition, sometimes we may also ask you if you would like to answer questions related to your product submitted by other customers.

Please be aware that:

– your review may be shared on other Digitech Computers sites.

– once submitted, it usually takes 72 hours for your review, question or answer to appear on the website providing it adheres to our publishing guidelines.

– your review can be submitted anonymously or if you prefer you can leave a rating only review.

– it is not possible for you to edit/remove your review after submission

We may in our absolute discretion accept or reject any product review which may be submitted to us and may edit any such review for both length and/or content as we see fit. All reviews are submitted on the basis that digitech.com.bd or any member of the Group may use the review in any format and for any purpose as it sees fit and for any marketing or promotional purposes.

Third-Party Advertising Partners

We use third-party service providers to serve advertisements (banners or links) on our behalf across the Internet.

These service providers may collect non-personally identifiable information about your visits to our website, and your interaction with our products and services. Such non-personally identifiable information is anonymous and does not include your name, address, e-mail address or other personal information. The anonymous information is collected through the use of a pixel tag (also known as cookies and action tags), which is industry-standard technology used by most major websites.

In addition to the anonymous information about your visits to our website, our service providers may also use the anonymous information about your visits to other websites to target advertisements for products and services available from digitech.com.bd.

Currently, we use third party-placed tracking pixels and cookies from the advertising delivery partner. In the future we may partner with other companies to provide interest-based advertising, both on and off digitech.com.bd. If this occurs, digitech.com.bd provides you with an opportunity to opt out when these advertisements are served. You may manage your third-party advertising preferences by clicking here.

Links to Other Websites and Services

Websites provided by the digitech.com.bd may include links to other Internet sites, content, or videos (embedded or direct links) maintained by third parties (‘Linked Sites’). digitech.com.bd provides Linked Sites to you solely as a convenience, and the inclusion of Linked Sites does not imply endorsement by digitech.com.bd of the Linked Sites. You access Linked Sites at your own risk and by accessing them you leave digitech.com.bd website. Linked Sites are not under the control of digitech.com.bd and digitech.com.bd is not responsible for the contents of any Linked Site, including the privacy policies or tracking technologies they may use. We encourage you to check the applicable privacy policy to determine how they will handle any personally identifying information they collect from you.

General

You have the right to see personal data (as defined in the Data Protection Act) that we keep about you upon receipt of a written request.

If you are concerned that any of the information, we hold on you is incorrect please Contact Us.

Please be aware that our site may link to other websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites.

How can I get my name removed from the digitech.com.bd mailing list?

If you want to be removed from our mailing list, please send an email to info@digitech.com.bd with the word ‘remove’ in the subject line and the email address that you wish to be removed within the email. Please note that it may take up to 28 days to action your request. In addition, each electronic mailing we send you will contain details of how you can un-subscribe.

How do I change any details stored on digitech.com.bd?

To change any of your registered details digitech.com.bd, click on ‘Sign in’ and enter your login name and password. Once logged in change any of the details shown and click ‘update my details’.

For further information about shopping on digitech.com.bd,  please read our Terms and conditions and home delivery information.

Contact Us

If you have any comments or queries in connection with our privacy policy, please Email customer services or call +88-01711922229

Changes to Policy

We may amend and update this policy from time to time. Any changes in the future will be posted on this page. The date of the latest update to this privacy policy is set out at the top of this policy.