Service Policy | Digitech Computers
Update Date:13/07/2024
digitech.com.bd
Privacy Policy Overview
Welcome to digitech.com.bd.
your trust is our most important asset. We take the protection and proper use
of your personal information seriously and are committed to protecting your
personal information in our possession. We do not sell or rent your personal
information to third parties for their marketing purposes without your explicit
consent. In order to preserve your trust, we want you to understand what
personally identifiable or personal information we may collect from you, how we
use such information, and the choices you have regarding our use of this
information. Please read this privacy policy to learn more about the ways in
which we use and protect your personal information in this policy, the words
“we”, “our”, and “us” refer to the digitech.com.bd and the phrases “personally identifiable
information” or “personal information” mean any information by which you can be
identified or contacted, such as your name (first and last), address (city,
state, zip), e-mail address, telephone number, etc. The purpose of this
statement is to set out the purposes for which, and the manner in which, we may
collect and use personal information that we may obtain about you. By either
registering as a user of any services provided by digitech.com.bd on
this website and/or by using the digitech.com.bd
website generally you consent and agree to this use by us. digitech.com.bd does not knowingly
collect data from any unsupervised person under the age of 18. If you are under
the age of 18, you must not use the digitech.com.bd
website or submit any personal data to us unless you have the consent of, and
are supervised by, a parent or guardian.
Use of your Personal Information
When you register and use this site:
·
You will be asked to provide certain information
such as your name contact details and possibly credit card or other payment
details. We will store this data but not store your bank card details and hold
it on computers or otherwise. We will use this data to fulfil our agreement
with you.
·
Some of our services will require further
details, for example, when using the Gift list service, this will require
further information to set up and maintain your gift list and allow your chosen
guests to see your list details for example.
·
In addition, we may gather other information
about your use of the website, including by the use of cookies (see section on
Cookies below).
We may use information that you provide or that is obtained
by us:
·
to register you with our website and to manage
any account you hold with us
·
to administer our website services;
·
to fulfil our agreement with you and to process
your order and obtain payment.
·
to analyze and profile your shopping preferences
e.g. (market, customer and product analysis) to enable us
·
to provide you with a personalized browsing
experience when using the website and
·
to review, develop and improve the products and
services which we offer and to enable us to provide you and other customers
with relevant information through our marketing program.
·
we may use your information to make decisions
about you using computerized technology, for example automatically selecting
products and/or services which we think will interest you from the information
we have.
·
we may keep you informed of such products and
services (including products and services of other companies and organizations
and including special offers, discounts, offers, competitions and so on) which
we consider may be of interest to you by any of the following methods:
1. Email
2. Telephone
(including automated calls)
3. SMS
text messages and other electronic messages such as picture messaging
4. Post
5. Or
otherwise
·
To administer any prize draws or competitions
you may enter.
- If you do not wish to receive information of products and
services which may be of interest to you from us or carefully chosen third
parties, please select the opt-out option where appropriate.
- We may supplement the information that you provide to us
with information that we receive from third parties. In particular we will carry
out searches with credit reference agencies.
- We may engage third party payment providers to administer
and process your payment card details in order to complete any purchase that
you make through the website.
- We may store and process your information on our own
information technology systems or on systems owned by third parties that may
store and process your information on our behalf.
Crime Prevention
In order to protect our customers and us from fraud and theft,
we may pass on information that we obtain from making identity checks and other
information in our customer records, including how you conduct your account, to
other Group companies, other retailers and to financial and other organizations
involved in fraud prevention and detection, to use in the same way. Without
limitation to the foregoing, we may disclose any information and data relating
to you to the police or any regulatory or government authority including and
not limited to law enforcement agencies in response to a request in connection
with the investigation of any suspected illegal activities.
Telephone Calls
Calls may be recorded to verify content and may be used
together with other customer records for regulatory compliance, quality control
and staff training, preventing or detecting criminal activity and for complaint
resolution.
Disclosure of Your Information
We may give information about you to the following companies
and organizations who may use it for the same purposes as set out above:
·
to other companies in the Group
·
to employees and agents of the Group and other
approved third parties to administer any accounts, products and services
provided to you by the Group now or in the future.
·
to agents who (on our behalf) profile your data
so that we may tailor the goods/services we offer to your specific needs.
·
to other organizations for the administration of
prize draws or competitions
·
to anyone to whom we transfer our rights and
duties under our agreement with you.
·
if we have a duty to do so or if the law allows
us to do so.
·
We refer in paragraph above to the fact that we
may carry out credit reference agency searches to obtain information about you.
These agencies record those searches. In addition to the purposes listed above,
we may also share information about you and the conduct of your account with
credit reference agencies, other lenders and relevant third parties including
our legal advisors and debt recovery agencies.
·
In carrying out the activities specified in this
policy, we may transfer data to reputable companies outside the BD Economic
Area. Whilst we take reasonable steps to ensure that your information will be
afforded the same level of protection as that required of us under applicable
data protection legislation you should be aware that countries outside the BD
Economic Area may not offer the same level of protection of personal data.
Cookies
This site uses cookies which are text files which contain
small amounts of information that a website can send to, and store on, your
computer or device through your browser. Cookies may be used by us to provide
you with, for example, customized information from our website to make our
website more user-friendly. This may include, for example, remembering your
postcode for you so you don’t have to re-enter it every time you check the
stock levels for an item you are interested in. In addition, cookies allow us
to understand who has seen which pages and advertisements, to determine how
frequently particular pages are visited and to determine the most popular areas
of our website.
We are required to provide you with clear and comprehensive
information about the cookies which we use on the site and to obtain your
consent to the use of the cookies. In order to comply with these requirements,
we have prepared a cookies policy setting out information about cookies,
detailing the cookies we use and providing information on how to manage cookies
on your computer.
By using the digitech.com.bd
website, mobile website and Apps, you are agreeing to our Privacy and cookie
policies and consent to the use of cookies and similar technologies by us and
our carefully selected third party partners as described in these policies. If
you do not agree to such use, please see the Managing Your Cookies section for
details on how to adjust your settings. For full details about our cookie
policy, please see our Cookie policy page.
Product reviews
Around 2 weeks after receiving your product, we may send you
an email inviting you to review and rate the product that you purchased. In
addition, sometimes we may also ask you if you would like to answer questions
related to your product submitted by other customers.
Please be aware that:
– your review may be shared on other Digitech Computers sites.
– once submitted, it usually takes 72 hours for your review,
question or answer to appear on the website providing it adheres to our
publishing guidelines.
– your review can be submitted anonymously or if you prefer
you can leave a rating only review.
– it is not possible for you to edit/remove your review after
submission
We may in our absolute discretion accept or reject any product
review which may be submitted to us and may edit any such review for both
length and/or content as we see fit. All reviews are submitted on the basis
that digitech.com.bd or any member of the Group may use the
review in any format and for any purpose as it sees fit and for any marketing
or promotional purposes.
Third-Party Advertising Partners
We use third-party service providers to serve advertisements
(banners or links) on our behalf across the Internet.
These service providers may collect non-personally
identifiable information about your visits to our website, and your interaction
with our products and services. Such non-personally identifiable information is
anonymous and does not include your name, address, e-mail address or other
personal information. The anonymous information is collected through the use of
a pixel tag (also known as cookies and action tags), which is industry-standard
technology used by most major websites.
In addition to the anonymous information about your visits to
our website, our service providers may also use the anonymous information about
your visits to other websites to target advertisements for products and
services available from digitech.com.bd.
Currently, we use third party-placed tracking pixels and
cookies from the advertising delivery partner. In the future we may partner
with other companies to provide interest-based advertising, both on and off digitech.com.bd. If this occurs, digitech.com.bd provides you with an
opportunity to opt out when these advertisements are served. You may manage
your third-party advertising preferences by clicking here.
Links to Other Websites and Services
Websites provided by the digitech.com.bd
may include links to other Internet sites, content, or videos (embedded or
direct links) maintained by third parties (‘Linked Sites’). digitech.com.bd provides
Linked Sites to you solely as a convenience, and the inclusion of Linked Sites
does not imply endorsement by digitech.com.bd
of the Linked Sites. You access Linked Sites at your own risk and by accessing
them you leave digitech.com.bd website.
Linked Sites are not under the control of digitech.com.bd
and digitech.com.bd is not
responsible for the contents of any Linked Site, including the privacy policies
or tracking technologies they may use. We encourage you to check the applicable
privacy policy to determine how they will handle any personally identifying
information they collect from you.
General
You have the right to see personal data (as defined in the
Data Protection Act) that we keep about you upon receipt of a written request.
If you are concerned that any of the information, we hold on
you is incorrect please Contact Us.
Please be aware that our site may link to other websites which
may be accessed through our site. We are not responsible for the data policies
or procedures or the content of these linked websites.
How can I get my name removed from the digitech.com.bd mailing list?
If you want to be removed from our mailing list, please send
an email to info@digitech.com.bd with the word ‘remove’ in the subject line
and the email address that you wish to be removed within the email. Please note
that it may take up to 28 days to action your request. In addition, each
electronic mailing we send you will contain details of how you can
un-subscribe.
How do I change any details stored on digitech.com.bd?
To change any of your registered details digitech.com.bd, click on ‘Sign in’ and
enter your login name and password. Once logged in change any of the details
shown and click ‘update my details’.
For further information about shopping on digitech.com.bd, please read our
Terms and conditions and home delivery information.
Contact Us
If you have any comments or queries in connection with our
privacy policy, please Email customer services or call +88-01711922229
Changes to Policy
We may amend and update this policy from time to time. Any
changes in the future will be posted on this page. The date of the latest
update to this privacy policy is set out at the top of this policy.
Digitech Computers is an IT company in Bangladesh established in 2004. We have been well recognized as a wholesaler & retailer of computer accessories, IT solutions, system integrations, and other associated products and software services for the last 20 years. Digitech Computers has been doing business in government, semi-government, private sector & many other sectors in Bangladesh since 2004. We import IT goods like laptops, desktops, desktop accessories & other security products from China, Dubai & Malaysia and sell in the local market as a wholesaler & retailer. Digitech Computers provides cloud SAAS services like Google Workspace, Zoho Workplace, Microsoft 365 & Odoo ERP solutions and also provides domain and hosting-related digital cloud services to customers worldwide. We are proud members of Bangladesh Computer Samity (BCS), Bangladesh Association of Software and Information Services (BASIS) & E-Commerce Association of Bangladesh (e-CAB). Digitech Computers is also a Partner of Google, Microsoft, Zoho, Odoo, and Kaspersky as various internationally reputed companies.